Transforming How Senior
Living Gets Paid

Senior living operators face unpredictable revenue, manual workflows, rising bad debt, and constant operational pressure. Sunbound unifies payments, claims, and cash-flow agility into one platform — delivering predictable income, empowered teams, and stronger communities. The result: measurable, organization-wide impact.

Trusted by Leading Operators and Partners

One Platform. Three Products.
Complete Revenue Transformation.

Sunbound unifies private payments, claims, and financial agility to create
a revenue system on autopilot.

Private Payments

Faster Payments

95%+
On-Time
Payments

Claims Management

Collect More

99%+
Net Collection Rate

Financial Agility

Quick Access

90%
Advance Rate

Solving Senior Living's
Most Persistent Challenges

Our work is rooted in the real, everyday problems operators face — across finance, operations, and community teams.

Poor Cash Flow

Turn unpredictable revenue from volatility into confidence and control.

Bad Debt & Aging

Capture more of the revenue you’ve earned. On-time.

Claims Denials

Reduce denials with better first-pass acceptance rates. 
Get reimbursed faster.

Staff Efficiency

Give your staff hours back every single week to focus more strategic work.

Administrative Burden

Eliminate manual work and unlock your team's time for higher value initiatives.

Visibility & Reporting

View every dollar, claim, and community with real-time clarity.

Simple Move-In & Out Processes

Modernize both processes to make transitions faster and easier.

Built for Every Leader Who Keeps Senior Living Running

From investors, to corporate leadership, and community staff, Sunbound supports the people who drive both care and financial performance.

CFOs

Predictable revenue, lower bad debt, and
cleaner data.

COOs

Fewer fires, consistent processes, and calmer communities.

Regional Directors

Visibility, early insight, and stronger oversight.

Accounting & Treasury Teams

Faster closes, fewer corrections, and clean, reliable financial data.

EDs & BOMs

Less paperwork, fewer family calls, and
simpler workflows.

Measurable Improvements Across Entire Organizations

Sunbound drives real financial and operational outcomes — not incremental improvements.

Private Payments

95%+

On-Time Payments

99%+

Family Satisfaction Rate

40h+

Staff Time Reclaimed
per Month

90%+

Average Census Paying Digitally

Claims Management

96%+

First-Pass Acceptance Rate

$0

Aging and Bad Debt

5%+

Avg. Increase in Reimbursement Revenue

99%

Net Collection Rate

Taking Care of Senior Care

"Sunbound has made a real difference in how our teams operate day to day. It’s reduced the administrative load, improved efficiency and allowed our staff to stay focused on our residents."

Heidi Royter

President and CEO

“We’ve transformed our payment operations while making it easier for families to focus on what matters most: their loved one’s care.”

Shane Herlet

Co-CEO

"Partnering with Sunbound aligns perfectly with our strategy to support our operator partners through innovative technology solutions."

Matthew Gourmand

President

“Our billing accountants used to spend two business days manually processing ACHs each month. Now that the pulls happen automatically, they are freed up to focus on other high-impact tasks.”

Samantha Spino

Chief Accounting Officer

“The Sunbound team is great and the product is working even better than expected! They have promised big and delivered on it.”

Mike Eby

CFO

"Our ROI has improved through Sunbound's collection efforts and just as important, the Sunbound team is incredible to work with and truly delivers on what they promise."

Heidi Royter

President and CEO

"Sunbound has already demonstrated significant value for senior living communities within our portfolio, and we believe this investment will further enhance the performance and competitiveness of our operator partners."

Matthew Gourmand

President

See the Impact Sunbound Can Make Across Your Organization

Have questions or want to learn more? Let’s connect and explore how Sunbound can transform your accounts receivable processes.

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