You didn't join senior living to stuff envelopes or chase checks. Automate the manual "busy work" and get 40+ hours back every month to focus on what matters: your residents.
Sunbound acts as an intelligent digital assistant for Business Office Managers and Executive Directors. By automating monthly invoicing, payment reminders, and insurance claims processing, we remove the administrative burden that causes burnout, allowing community leaders to focus on census, culture, and resident satisfaction instead of collections.
You hate having to call a resident's daughter to ask for a check. It strains the relationship and makes every interaction about money instead of care.
Scanning checks, driving to the bank, and manually posting payments to the ledger takes hours every week. It’s tedious, error-prone, and keeps you stuck in paperwork.
You aren't a Medicaid expert, but you're expected to fight denials and track spend-downs. It’s stressful, complicated, and takes time away from new move-ins.
When the front desk is busy, you end up handling billing questions you shouldn't have to answer. You’re wearing too many hats, and "burnout" is becoming a real risk.
Sunbound automatically sends invoices and reminders for you. Families enroll in auto-pay so you never have to ask "is the check in the mail?" again.
Stop having awkward money conversations. Billing questions are answered by Sunbound so you can focus on building trust and welcoming new residents.
When a complex Medicaid claim gets denied, you don't have to fight it alone. Our team of experts handle appeals and paperwork, acting as an extension of your office.
Three Products. One Intelligent System.
When families pay via Sunbound (ACH/Credit Card), the funds are deposited and posted automatically. You can close your books daily without scanning a single check.
Hand off the headache of insurance. We verify eligibility and manage the entire claims process, so you don't have to spend hours on hold with payers.
Need a critical repair or supply order funded ASAP? Agility ensures your community has the working capital to keep operations running smoothly, without waiting.
“Day-to-day it has given me so much time back. When it was first presented, you just really don’t know how that’s going to look, but the very first month that we kicked off, I had so much time back just not making calls trying to track money. It was flawless and seamless.”
Maplewood Senior Living had built an impressive portfolio of 17 communities across six states, but their payment operations hadn't kept pace with their growth.
Partnering with Sunbound, Maplewood streamlined how payments were collected, processed, and reconciled, allowing them to reclaim five full business days each month, and creating predictable, reliable cash flow across all communities.
You deserve a platform that works as hard as you. Delete the busy work.
We know you are busy, so we made it simple. Most BOMs are up and running in a single training session. If you can use online banking or Amazon, you can use Sunbound.
No! Absolutely not! Instead, Sunbound is designed to handle the tasks you hate (data entry, stuffing envelopes), so you can focus on the parts of the job you love (resident interaction, census growth, and management). We make you more effective, not redundant.
Sunbound provides a dedicated support line for families. If they have a technical question about the portal or a payment, we help them, so your phone stops ringing.
Yes! You can collect the deposit digitally as a one-time payment while the family is touring. No more waiting for them to "come back with a check." It helps you close the sale instantly.
