Stop fighting fires caused by fragmented processes. Standardize your revenue operations, eliminate administrative burden, and give your teams 40+ hours back per month, so they can focus on resident care, not paperwork.
Scale your organization without scaling your overhead. Sunbound acts as a Revenue Operations Platform that enforces standardized workflows across your entire portfolio, giving COOs the efficiency and predictability required for growth. By improving reconciliation, managing claims end-to-end, and improving billing workflows, we eliminate the operational "noise" and administrative overload that burns out community teams. This allows your staff to focus on residents while ensuring families receive a professional, frictionless financial experience at every community you operate.
Without a unified system, every Business Office Manager (BOM) creates their own process. This variability makes it impossible to train new staff, audit results, or guarantee a consistent experience across regions.
Your community leaders didn't join senior living to stuff envelopes or chase checks. When staff are buried in low-value administrative tasks, job satisfaction drops, and the expensive cost of turnover begins to rise.
Confusing paper bills and manual move-in calculations create unnecessary tension between staff and families. Instead of building relationships, your team is forced to have awkward conversations about money.
When collections dip, is it a market issue, a specific family issue, or a staff performance issue? Without granular visibility, you spend hours investigating root causes instead of coaching your team on solutions.
Enforce a best-practice revenue workflow across your entire portfolio. Whether you manage 5 buildings or 50, every community operates with the same precision.
Automate the heavy lifting and get your BOMs and EDs out of the back office and back onto the floor to focus on census, culture, and resident care.
Build family trust with a modern, frictionless experience. Eliminate frustration and improve satisfaction scores, turning your move-in process into a referral engine.
Three Products. One Intelligent System.
Move 90%+ of your residents to digital autopay. This eliminates chasing physical checks, driving to the bank, or manually posting payments to the ledger.
Centralize your claims management. We handle the complexity of eligibility and denials so your staff doesn't have to navigate the insurance "black box."
Bridge cash flow gaps to keep your operations moving. Access capital from receivables to fund critical repairs, cover agency labor, and protect the resident experience.
“We're committed to innovation that enhances both our operational excellence and the family experience. Our partnership with Sunbound exemplifies this - we've transformed our payment operations while making it easier for families to focus on what matters most: their loved one's care.”
Maplewood Senior Living had built an impressive portfolio of 17 communities across six states, but their payment operations hadn't kept pace with their growth.
Partnering with Sunbound, Maplewood streamlined how payments were collected, processed, and reconciled, allowing them to reclaim five full business days each month, and creating predictable, reliable cash flow across all communities.
Stop burying your best people in paperwork. Automate the busy work and let them get back to leading their communities.
Because we sit on top of the EHR, you can deploy our standard financial workflow immediately, bringing new communities into alignment with your corporate standards in weeks, not months.
No. It empowers them. We don't replace your BOMs; we remove the repetitive data entry they hate. Implementation includes dedicated training to ensure your teams feel supported and confident with the new tools from Day 1.
Yes. By digitizing the deposit and move-in billing process, we reduce the friction that often delays physical move-ins. We help you "close the deal" faster and start the resident relationship on a positive, professional note.
Absolutely. We provide specific "Regional Views" that allow RDOs to compare community performance side-by-side, helping them identify training gaps and celebrate high performers without waiting for corporate reports.
