Senior Living’s Revenue OS

Private Payments, Claims Management, and Financial Agility work together in one platform built to make revenue predictable, visible, and controllable across every community, within one revenue operating system.

Dashboard showing Private Pay metrics with total invoiced $312,000, collected $283,920, collection rate 91%, and claims data with 42 total claims, 38 submitted, $264,200 paid, and $28,200 denied categorized by denial codes and reasons.

Trusted by Leading Operators and Partners

Senior Living’s Revenue Reimagined

Intelligence embedded into revenue workflows replaces fragmented processes with structure and visibility. Issues surface earlier, work moves forward with clear next steps, and financial operations stay predictable even as scale, regulation, and complexity increase.

Sunbound dashboard showing private pay collection of $283,920 with 98.0% collection rate and tasks including payment notices and account contacts.

Confidence Across the Revenue Cycle

Three Products. One Intelligent System.

Private Payments

Make Payments Predictable

Modernize how families pay with digital options and structured follow-up that reduces manual work and delivers on-time payments every month.

Claims Management

Bring Certainty to Claims

Manage Medicare and Medicaid claims end to end with clear visibility and proactive checks that reduce denials, limit aging, and speed reimbursement.

Financial Agility

Unlock Your Cash Flow

Access revenue already earned or in motion to cover timing gaps, without restrictive debt, added vendors, or operational disruption.

Taking Care of Senior Care

"Sunbound has made a real difference in how our teams operate day to day. It’s reduced the administrative load, improved efficiency and allowed our staff to stay focused on our residents."

Heidi Royter

President and CEO

“We’ve transformed our payment operations while making it easier for families to focus on what matters most: their loved one’s care.”

Shane Herlet

Co-CEO

"Partnering with Sunbound aligns perfectly with our strategy to support our operator partners through innovative technology solutions."

Matthew Gourmand

President

“Our billing accountants used to spend two business days manually processing ACHs each month. Now that the pulls happen automatically, they are freed up to focus on other high-impact tasks.”

Samantha Spino

Chief Accounting Officer

“The Sunbound team is great and the product is working even better than expected! They have promised big and delivered on it.”

Mike Eby

CFO

"Our ROI has improved through Sunbound's collection efforts and just as important, the Sunbound team is incredible to work with and truly delivers on what they promise."

Heidi Royter

President and CEO

"Sunbound has already demonstrated significant value for senior living communities within our portfolio, and we believe this investment will further enhance the performance and competitiveness of our operator partners."

Matthew Gourmand

President

Built for Senior Living

Sunbound’s platform is designed to solve the revenue problems operators face every day. Purpose-built for how senior living actually operates, versus retrofitted after the fact.

Designed to Improve Each Role

From finance and operations leaders to accounting teams and community staff, the platform supports the people responsible for keeping communities running. Workflows are are built for responsibilities, real constraints, and real accountability across the organization.

Solving Revenue Disruptions

Unpredictable cash flow, aging and bad debt, denied claims, manual follow-up, and limited visibility all disrupt operations and planning. Sunbound’s platform is designed to address these challenges directly, bringing structure, clarity, and control to the full revenue cycle.

Predictable Cash Flow at Scale

Maplewood Senior Living had built an impressive portfolio of
17 communities across six states, but their payment operations
hadn't kept pace with their growth.

Partnering with Sunbound, Maplewood streamlined how payments were collected, processed, and reconciled, allowing them to reclaim five full business days each month, and creating predictable, reliable cash flow across all communities.

87.5% reduction in paper check payments
On-time payments improved from 75% → 93%
Staff reclaimed 5 days per month
Electronic payment reached 99% adoption across communities
Centralized financial operations to improve efficiency
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Advantage

Purpose-built for senior living’s revenue challenges.

One connected system for payments, claims, and cash flow.

Clarity, predictability, and efficiency across all revenue streams.

Purpose-built for senior living’s revenue challenges.

One connected system for payments, claims, and cash flow.

Private Payments

Faster Payments

95%+
On-Time
Payments

Claims Management

Collect More

99%+
Net Collection Rate

Financial Agility

Quick Access

90%
Advance Rate