Senior Living’s AI-Powered Revenue OS

Take control of the revenue you're owed. Admissions, Private Payments, RCM, and Financial Agility, connected in one AI-powered platform so cash flow gets predictable and teams stay focused on care.

Dashboard showing Private Pay metrics with total invoiced $312,000, collected $283,920, collection rate 91%, and claims data with 42 total claims, 38 submitted, $264,200 paid, and $28,200 denied categorized by denial codes and reasons.

Trusted by Leading Operators and Partners

Senior Living’s Revenue Reimagined

AI-powered revenue workflows replace fragmented processes with structure and visibility. Issues surface earlier, work moves forward with clear next steps, and financial operations stay predictable even as scale, regulation, and complexity increase.

Sunbound dashboard showing private pay collection of $283,920 with 98.0% collection rate and tasks including payment notices and account contacts.

Confidence Across the Revenue Cycle

Three Products. One Intelligent System.

Admissions

Stop Bad Debt at the Front Door

Surface payer risk, model spend-down timelines, and verify coverage in seconds — so every move-in starts on solid financial ground.

Private Payments

Make Payments Predictable

Modernize how families pay with digital options and structured follow-up that reduces manual work and delivers on-time payments every month.

End-to-End RCM

Control Your Revenue Cycle

Automatically flag issues with AI before claims go out and analyze every denial so they don't recur. Paired with a team of billing experts for the complex exceptions.

Taking Care of Senior Care

"We've saved about 35 hours a week, basically a full employee. We didn't get rid of anyone. We moved them into other roles."

Shlomo Obstfeld, CPA

VP of Finance

“We’ve transformed our payment operations while making it easier for families to focus on what matters most: their loved one’s care.”

Shane Herlet

Co-CEO

"Our ROI has improved through Sunbound's collection efforts and just as important, the Sunbound team is incredible to work with and truly delivers on what they promise."

Heidi Royter

President and CEO

“Our billing accountants used to spend two business days manually processing ACHs each month. Now that the pulls happen automatically, they are freed up to focus on other high-impact tasks.”

Samantha Spino

Chief Accounting Officer

"Sunbound has already demonstrated significant value for senior living communities within our portfolio, and we believe this investment will further enhance the performance and competitiveness of our operator partners."

Matthew Gourmand

President

"We weren't looking for a quick fix, we were looking for a partner that understood where Cornerstone was headed. Sunbound had the infrastructure we needed to scale, and the results across 17 of our communities prove it."

Ryan Ravellette, MBA

Chief Operating Officer

“The Sunbound team is great and the product is working even better than expected! They have promised big and delivered on it.”

Mike Eby

CFO

"Sunbound has made a real difference in how our teams operate day to day. It’s reduced the administrative load, improved efficiency and allowed our staff to stay focused on our residents."

Heidi Royter

President and CEO

"When I joined Spring Oak, we had no real way of tracking government AR. Everything was on spreadsheets. We needed a legitimate company actually working for us, not just submitting claims and walking away."

Shlomo Obstfeld, CPA

VP of Finance

"Partnering with Sunbound aligns perfectly with our strategy to support our operator partners through innovative technology solutions."

Matthew Gourmand

President

"Before Sunbound, payment collection was something our community staff had to manage on top of everything else. Now it runs in the background. Our teams are focused on residents, and we have the visibility we need at the corporate level to plan ahead."

Ryan Ravellette, MBA

Chief Operating Officer

"All we know is that there's a Medicaid resident. Sunbound takes it from there and makes sure we get the check."

Shlomo Obstfeld, CPA

VP of Finance

Built for Senior Living

Sunbound’s platform is designed to solve the revenue problems operators face every day. Purpose-built for skilled nursing and senior living operators, versus retrofitted after the fact.

Designed to Improve Each Role

From finance and operations leaders to accounting teams and community staff, the platform supports the people responsible for keeping communities running. Workflows are are built for responsibilities, real constraints, and real accountability across the organization.

Solving Revenue Disruptions

Unpredictable cash flow, aging and bad debt, denied claims, manual follow-up, and limited visibility all disrupt operations and planning. Sunbound’s platform is designed to address these challenges directly, bringing structure, clarity, and control to the full revenue cycle.

Predictable Cash Flow at Scale

Maplewood Senior Living had built an impressive portfolio of
17 communities across six states, but their payment operations
hadn't kept pace with their growth.

Partnering with Sunbound, Maplewood streamlined how payments were collected, processed, and reconciled, allowing them to reclaim five full business days each month, and creating predictable, reliable cash flow across all communities.

87.5% reduction in paper check payments
On-time payments improved from 75% → 93%
Staff reclaimed 5 days per month
Electronic payment reached 99% adoption across communities
Centralized financial operations to improve efficiency
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Advantage

Purpose-built for senior living’s revenue challenges.

One connected system for payments, claims, and cash flow.

Clarity, predictability, and efficiency across all revenue streams.

Purpose-built for senior living’s revenue challenges.

One connected system for payments, claims, and cash flow.

Admissions

AI Risk Screening

30s
Viability in Seconds

Private Payments

Faster Payments

95%+
On-Time
Payments

Revenue Cycle Management

Product + Service

99%+
Net Collection Rate