Solve the Challenges That Hold Senior Living Back
From unpredictable cash flow to staff burnout, the problems facing operators today are interconnected. Sunbound is the only platform built to modernize the entire revenue cycle process by fixing the root causes of revenue leakage and operational drag.
Trusted by Leading Operators and Partners
What Revenue Challenges Does Sunbound Solve?
Sunbound addresses the core financial and operational inefficiencies in senior living, including unpredictable cash flow, high bad debt, and complex claims denials. Beyond finance, we solve operational challenges by automating manual workflows for reconciliation, move-ins, and move-outs, reducing administrative burden and giving staff time back for resident care. With Sunbound, operators typically see:
Adoption
of electronic payments.
On-Time Payment Rate
within 90 days of implementation.
Claims Aging and Bad Debt
catch issues before they turn into aging.
Secure Your Financial Foundation
The old way costs you margins. We intelligently tighten your revenue cycle by removing manual friction points so you can forecast with confidence.
Cash Flow & Liquidity
Relying on paper checks and delayed claims makes revenue impossible to forecast. Sunbound unifies private pay and claims to accelerate deposits and unlock working capital, with a 95% on-time payment rate.
Eliminate Aging & Bad Debt
Manual collections and un-scrubbed claims lead to write-offs that kill margins. Our automated reminders and early-warning system prevent aging before it starts, keeping bad debt reserves near $0.
Turn Claims into Cash
The insurance "black box" leads to preventable denials and lost reimbursement. We scrub eligibility before submission and aggressively fight every denial, ensuring a 96% first-pass acceptance rate.
Streamline Your Operations
Eliminate the burnout. We replace manual busy work with a digital system that frees your staff to focus on care.
Automate the "Grunt Work"
Move families from paper checks to digital autopay, automatically handling invoicing and reminders to eliminate manual chase work. Get a 95%+ on-time payment rate within just 90 days of implementation.
One Source of Truth
Leaders shouldn't have to rely on outdated spreadsheets. Get real-time dashboards with visibility into every single community so you know where 100% of your revenue sits, in real time.
Streamline Team Workflows
Fragmented systems force staff to play "detective" to match payments. Unify your billing and banking workflows and remove the manual legwork so teams can focus on high-value tasks instead of spreadsheets.
Perfect the Resident Experience
A move-in is a stressful life event for families. Don't make it harder with confusing paperwork and manual math.
Frictionless Move-Ins
Friction at move-in, like manual proration math, starts the relationship on the wrong foot. We secure digital deposits and auto-calculate first bills, ensuring zero "first bill" errors. Moving-in is hard enough.
Graceful Move-Outs
Delayed refunds and final bills lead to family frustration and negative reviews. Our instant "true-up" calculation allows you to issue refunds in days, not months, preserving your reputation. Autopay helps collect remaining balances without the awkward financial call.
Trusted by Forward-Thinking Operators
“We're committed to innovation that enhances both our operational excellence and the family experience. Our partnership with Sunbound exemplifies this - we've transformed our payment operations while making it easier for families to focus on what matters most: their loved one's care.”
Why You Can’t Solve These Problems in Isolation
Stop fixing problems in silos. Manual workflows create a cycle of bad debt and hidden risks. Sunbound’s Revenue Operating System solves the whole lifecycle, turning broken processes into a predictable, profitable pipeline.
Private Payments
Faster Payments
Payments
Claims Management
Collect More
