Financial Preparedness Starts Before Admission
Run financial screening, background checks, and spend-down tracking alongside your clinical assessment. Surface payer risk at the point of commitment — before concessions are offered, before referral fees are paid, and before a bad admit becomes bad debt.
Trusted by Leading Operators and Partners
Prevent Bad Debt at the Front Door.
Stop absorbing the cost of unqualified admits discovered months too late on an aging report. Sunbound surfaces financial risk before the bed is committed to help eliminate disruptions.
The Emergency Admit Trap
When a family calls in crisis, there's no time to vet finances — so operators skip it. Concessions get offered, referral fees get paid, and a bed gets committed before anyone understands the resident's ability to pay.
By the time the financial picture is clear, the margin is already gone.
The 6-Month Move-Out Cliff
Residents move out at month six because they couldn't afford it from day one. Operators absorb six months of waived fees, referral costs, and concessions before the aging report reveals what a spend-down model would have flagged at move-in.
The loss was predictable. The screening wasn't there.
Manual Back-Office Bottlenecks
Paper-based intake introduces errors, delays billing setup, and creates collection friction down the line. Financial data collected at admission never connects to the billing system — re-entered by hand, re-keyed into the EHR, or lost entirely.
Every manual step is a point where revenue gets delayed or never captured at all.
The Emergency Admit Trap
When a family calls in crisis, there's no time to vet finances — so operators skip it. Concessions get offered, referral fees get paid, and a bed gets committed before anyone understands the resident's ability to pay.
By the time the financial picture is clear, the margin is already gone.
The 6-Month Move-Out Cliff
Residents move out at month six because they couldn't afford it from day one. Operators absorb six months of waived fees, referral costs, and concessions before the aging report reveals what a spend-down model would have flagged at move-in.
The loss was predictable. The screening wasn't there.
Manual Back-Office Bottlenecks
Paper-based intake introduces errors, delays billing setup, and creates collection friction down the line. Financial data collected at admission never connects to the billing system — re-entered by hand, re-keyed into the EHR, or lost entirely.
Every manual step is a point where revenue gets delayed or never captured at all.
Modern Admissions, Built for Predictability
Intake workflows are organized around the resident lifecycle, with clear checks at every stage.
Asset Runway
Model resident spend-down.
Payer Verification
Confirm coverage before move-in.
Risk Screening
Surface hidden vulnerabilities.
Digital Intake
Eliminate manual bottlenecks.
Portfolio Visibility
Track viability trends.
Asset Runway
Know at move-in how long income and assets will sustain your community's actual rate. Proactive modeling lets your team start Medicaid applications before cash flow gaps appear — and eliminates the 6-month surprise.
Payer Verification
Residents moving in with lapsed, unenrolled, or uncontracted coverage create immediate AR aging. Sunbound verifies active Medicaid or MCO coverage and contracted status in real time during intake — supported in all 50 states and DC via Stedi.
Risk Screening
Run credit, background, and eviction checks in 30 seconds. An AI risk assessment delivers a plain-English summary tailored to the resident's payment track — Private Pay, Medicaid, or Pending Medicaid.
Digital Intake
A family-facing web app collects income, assets, and payer source upfront — applicants can save and return within 30 days. E-signed residency agreements and guarantor commitments are captured in the same flow, enforceable from move-in.
Portfolio Visibility
Real-time payer mix and spend-down visibility at the community, regional, and portfolio level. Monitor Medicaid transition timing and demonstrate AR quality to the lenders and real estate partners increasingly scrutinizing receivables health. Asset exhaustion alerts coming soon.
Verify Financial Viability at the Point of Commitment
Create the Application
Enter the prospect's name and email. An intake link goes directly to the family — no paperwork to prepare.
Guided Family Intake
Applicants complete income, asset, and payer disclosures through a secure, web-based form they can save and return to.
Automated Risk Screening
Click Process. AI viability score, spend-down timeline, Medicaid eligibility, and background results in 30 seconds.
Approve & Move-In
Approve to trigger e-signature agreements and fee collection. Deny to send an automated rejection. Both handled cleanly.
Intelligent Senior Living Admissions
Collect the information up-front.
E-signed residency agreements, guarantor collection, and digital community fees replace manual data silos. Verified data transparently flows directly into billing at move-in, and it’s error-free from day one.
Ensure viability before committing.
Be prepared. Know how long funds will sustain your community's actual rate. Spend-down modeling gives your team optics to know how they can support Medicaid transition timing before it’s too late to act.
Unconfirmed coverage stalls AR.
Residents moving in with lapsed, unenrolled, or uncontracted coverage create immediate billing delays. Verify active, contracted Medicaid and MCO status across all 50 states and DC before the resident crosses the threshold.
Surface risk before commitment.
Background, credit, and eviction checks in 30 seconds. The AI risk assessment surfaces vulnerabilities tailored to the resident's payer track — without slowing your sales process.
Taking Care of Senior Care
"Sunbound has made a real difference in how our teams operate day to day. It’s reduced the administrative load, improved efficiency and allowed our staff to stay focused on our residents."
Heidi Royter
“We’ve transformed our payment operations while making it easier for families to focus on what matters most: their loved one’s care.”
Shane Herlet
"Partnering with Sunbound aligns perfectly with our strategy to support our operator partners through innovative technology solutions."
Matthew Gourmand
“Our billing accountants used to spend two business days manually processing ACHs each month. Now that the pulls happen automatically, they are freed up to focus on other high-impact tasks.”
Samantha Spino
“The Sunbound team is great and the product is working even better than expected! They have promised big and delivered on it.”
Mike Eby
"Our ROI has improved through Sunbound's collection efforts and just as important, the Sunbound team is incredible to work with and truly delivers on what they promise."
Heidi Royter
"Sunbound has already demonstrated significant value for senior living communities within our portfolio, and we believe this investment will further enhance the performance and competitiveness of our operator partners."
Matthew Gourmand
Visibility You Can Act On
Admissions shouldn't be a gamble based on urgency. Sunbound unifies clinical and financial vetting to surface payer risk before a bed is committed.
That clarity reduces 6-month move-outs, protects community margins, and improves the AR quality metrics that lenders and real estate partners are watching.
AI Viability Screens
Risk surfaced in seconds.
Runway Modeling
Know a resident's asset profile.
States Covered
Real-time eligibility, nationwide.
Paper Needs
All digital. No re-entry.
Predictable Cash Flow at Scale
Maplewood Senior Living had built an impressive portfolio of 17 communities across six states, but their payment operations hadn't kept pace with their growth.
Partnering with Sunbound, Maplewood streamlined how payments were collected, processed, and reconciled, allowing them to reclaim five full business days each month, and creating predictable, reliable cash flow across all communities.
Financial Visibility Starts at Admission
Sunbound gives operators the data to make better decisions before a bed is committed — and the workflows to protect margin from day one.
Admissions
AI Risk Screening
Private Payments
Faster Payments
Payments
