Sunbound is designed to augment, not replace, your existing Electronic Health Record (EHR) system. We integrate directly with platforms like PointClickCare, MatrixCare, and Netsmart to "supercharge" the billing layer. While your EHR handles clinical data, Sunbound automates the manual "money-in" workflows—claims scrubbing, family payment reminders, and reconciliation—that these legacy systems often leave to spreadsheets.

Yes. One of the biggest challenges in M&A is the "fragmented billing" problem. Sunbound provides a centralized financial layer that sits above your community-level operations. This allows regional leaders to standardize claim submission rules and payment terms across a diverse portfolio, ensuring that every new acquisition is immediately brought up to your corporate standard for first-pass accuracy.

Most senior living operators see a measurable impact on cash flow within the first 30 to 60 days of implementation. This is primarily driven by the immediate reduction in manual check processing and the "cleaner" claim submissions that result in fewer 90-day aging buckets. Over a 12-month period, the ROI is further realized through reduced administrative headcount costs and a 10-25% improvement in net collection rates.

Sunbound solves the Medicaid Pending problem through Financial Agility. We provide the technology to track "Pending" residents with high precision, and our Agility solution allows operators to unlock working capital from those earned but unpaid receivables. This ensures your community maintains operational payroll and vendor payments even while waiting for state-level reimbursement cycles.