How Maplewood Freed Up Five Days a Month

From paper checks to predictable cash flow — see how Maplewood Senior Living modernized its payment operations to create efficiency, consistency, and time for what matters most: care.

Sunbound case study titled 'How Maplewood Freed Up Five Days Per Month' showing an elderly woman and a caregiver smiling together, with statistics on payment operations improvements.

Maplewood Senior Living operates 17+ communities across six states, offering a best-in-class experience for residents and families. But as their footprint grew, manual payment workflows made it difficult for teams to keep up.

Partnering with Sunbound, Maplewood streamlined how payments were collected, processed, and reconciled — reclaiming five full business days each month and creating predictable, reliable cash flow across all communities.

What Changed?

87.5% reduction in paper check payments
On-time payments improved from 75% → 93%
Staff reclaimed 5 days per month
Electronic payment reached 99% adoption across communities
Centralized financial operations to improve efficiency
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Simplified and automated payment collection

Across multiple locations

Reduced administrative workload

Hours saved per month

Modernized
the process
for residents

More predictable cash flow

Shifted from
reactive financial management

To proactive, strategic growth

Advantage

Purpose-built for senior living’s revenue challenges.

One connected system for payments, claims, and cash flow.

Clarity, predictability, and efficiency across all revenue streams.

Purpose-built for senior living’s revenue challenges.

One connected system for payments, claims, and cash flow.

Private Payments

Faster Payments Monthly

95%+
On-Time
Payments

Claims Management

Collect More, Better

99%+
Net Collection Rate

Financial Agility

On-time Revenue

90%
Advance Rate

Let’s talk

Have questions or want to learn more? Let’s connect and explore how Sunbound can transform your accounts receivable processes.

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